Protecting Applicant Privacy - Where Does Your Information Go?

It is natural to have concerns about providing your personal information to an agency over the Internet. To alleviate some potential concerns I thought I would address how your information is handled once it reaches our office.

Our first step is to check your submitted documentation to make sure all necessary parts of the application are present. We check to make sure your Profile is complete, your photos are clear and that your Authorization has an actual signature (not just a typed name). Once this is done we email you to let you know your information has been received and to provide you with a potential time line for hearing back from us. Please be advised that the time line given is only an estimate and the amount of time it takes us to get back to you may vary. Next, our program manager reviews and screens each application. She then forwards your photographs and Personal Profile to the Intended Parents. As mentioned in an earlier blog, the Authorization with all your contact information is not seen by our clients. Additionally, the Intended Parents do not see the signature line on the Personal Profile which discloses your last name. All Intended Parents sign a contract with a confidentiality clause, so they are not allowed to share any of the information they learn about you with anyone else.

If you are not selected by the Intended Parents, we will notify you of such and then the electronic version of your information is deleted and any hard copies our office has are shredded. We never, under any circumstance, sell or share your information. If you specifically request it, we may keep your email address and a few notes regarding your Profile on file so we can alert you to future searches you might be a good fit for. However, we do not keep your actual application or photos on file. While some donors find the need to reapply a bit frustrating, it provides a wonderful level of privacy that most programs do not offer. You never have to worry that your information will be passed around to multiple clients or other agencies. Additionally, our policies should alleviate any concerns you may have about the possibility of being contacted at a later date when you might not even be interested in donating.

All in all, we pride ourselves of the level of privacy afforded our applicants and feel it is one reason we attract such great candidates.

If you have any specific questions about the way our program works, please feel free to contact us.

Elite Donors
Creating Happy Families . . . One Match at a Time!